Frequently Asked Questions


MATERIALS

All our products are made in brass and meet the European REACH standards. They are lead, cadmium and nickel free.


FINISHES

Pieces can be supplied in raw brass or with galvanic coating: gold-plated, silver-plated, antique finish, matt, plated, etc... Check options.


SERVICES

We also offer soldering services on our products.


MINIMUM QUANTITIES

The minimum quantity to purchase is from 100 pieces per model and coating, but for certain models this quantity may be higher. We provide a price scale based on quantity.


PRICES

Prices are not available on our website. Please consult them by contacting us through the suggested means and we will inform you as soon as possible.


SERVICE TIME

Our service time varies depending on the time, the type of part and our stocks. Generally, it is between 20-30 days.


SHIPMENT

We ship worldwide.
National shipments via MRW.
International shipments via TNT.
Shipping costs are charged on invoices.


RETURNS

Return period: up to 15 days from receipt of the goods (1).

(1) The return of pieces such as those that are special, plated or soldered is not permitted, unless there is an error on our part.


PAYMENT METHOD

Once you have confirmed your order, we will send you a proforma invoice in order for you to transfer the payment.