Frequently Asked Questions


MATERIAL

All our pieces are made in Brass Material and they are made for us in our factory. And of course according the european laws (REACH): Lead free, Nickel free & Cadmium free.


PLATING

All our pieces can be sold in raw brass or plated in the colour you need. So we can do most of the usuals colours: Gold plated, Gold in different microns, Silver plated, Bronce Blanco, Old Gold plated, Old Silver Plated, Gold 2N Plated, Gold 4N plated (Rosé Gold), Gold Matt, Silver Matt ....


SERVICES

We can offer you a welding services for our products.


MINIMUN QUANTITY ORDER

Normally the minimum quantities is 100 pieces per item and colour. In some cases and depending on the item it can be a bigger quantity. Take note that there are different prices in order the quantitity you need.


PRICES

At the moment they are not available on our website. So please feel free to ask all the prices you need and We will answer you as soon as possible.


DELIVERY DATE

It really depends on the pieces you order and the quantities. But normally it is about 20-30 days after receiving the payment. Delivery time are indicative and not always understand. We can confirm it when you order.


SHIPMENTS

For international shipments see shipping methods.


RETURN CONDITIONS

Up to 15 days after receipt of the goods (1). (1) Returns of special pieces, plated or welded parts are not allowed, unless it is an error on our part.


PAYMENT

Once we receive your order, We will send you a Proforma Invoice with all details, and you can pay it by bank transfer.